I have got my money back after I give a warning to the eBay Seller to publish this case.
Thank you for all your help.
I did read it clearly, I said to contact ebay THEY will contact the seller
I haven't been a client of ebay for a while now (because of a incident of that sort)
Maybe there is no more live chat, but here a page that should help you http://pages.ebay.co...er-support.html