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Building a web application for a phone order management

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#1
Numeca

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Hello everyone,

I need some help to get me started the right way.
I want to build a browser-based application that let's me handle incoming phone orders by customers. Right now I have it set up with an Excel spreadsheet but since I want this application to be available and quickly manageable for co-workers I'm looking for a web solution.
I haven't made up my mind on how detailed the whole system should be. For now I could live with a simple solution like a data grid to put in the necessary data.
Data fields are Date|Customer|Contact|Product|Features|DeadLine|... and so on.

Important is a fast and easy solution.

The tricky part is to find the right software solution that will make this a nice but not too painful (time consuming) task.
Silverlight, AJAX, HTML, with or without Database back-end? I can't really figure out the way to start and figure out a solution that can be easily adapted to future needs.

I hope you can help me out here and tell me how you would make this happen.

thanks in advance!

Numeca

#2
WingedPanther

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There are commercial products for this sort of thing. FogBugz comes to mind immediately. There are also tools like OpenERP that may be useful for this. You could also repurpose some forum software for the task, depending on your needs.
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#3
Numeca

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WingedPanther said:

There are commercial products for this sort of thing. FogBugz comes to mind immediately. There are also tools like OpenERP that may be useful for this. You could also repurpose some forum software for the task, depending on your needs.

Thanks for pointing these out. But those products are way to over-sized for my needs and also not really what I was looking for. I think I will dig into Silverlight and create a Spreasheet-like application to deal with the data.




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