10 replies to this topic

[AIGuy]

Ok. So we have FiOS 15mb down/15mb up. It was working fine until about a week ago when the bandwidth suddenly dropped to about 250kb down/3mb up. I figured there was probably a sever down in the ISPs network and verison would fix it soon. Today I was getting ready to call and let them know about the problem when I decided to check my parents desktops bandwidth. Suprise!!! 14.5mb down/11mb up. I know that wireless isn't as fast as ethernet but I WAS getting about the same as that desktop. Anyone got any ideas?

[AIGuy]

Oh. and the reason I thought I might be being throttled is that i used bittorrent to (perfectly legally) download a linux distro a couple weeks ago. I heard that if an ISP sees that you're using a bittorrent protocol they may pull some bandwidth because of the illegal practices associated with torrents. The problem I see with this theory is that (as far as I know) external networks can only see the routers IP address, not the in individual computers on the local network. i.e. The ISP couldn't distinguish my laptop from my parents desktop. So it seems like if the problem where on the OTHER side of the router, all of the computers on the local network would be effected.

[Donovan]

Anyone correct me if I am wrong but, from my experience with ISP's, you never get the full bandwidth from your service. What they usually do is branch of from a HUB to multiple networks and depending on how many people are online, your bandwidth will fluctuate. Sometimes after upgrading, purchasing a new service, or switching ISP's they will benefit you with great service for a limited amount of time to keep the customer happy and over time you will see your Download speed decrease.

Here is what I would suggest, try calling the company and complaining about your service that you are getting and that your previous ISP had given you better customer care. This should at least get somebody out to run some tests on your connection and they will have it running new again for maybe a month or two. Again, I could be completely wrong as I have never worked in the industry but, have had friends who have and this is how they explained it to me. Good luck!

[AIGuy]

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Here is what I would suggest, try calling the company and complaining about your service that you are getting and that your previous ISP had given you better customer care.

our last ISP was Juno dial-up.:) but this would be fun;)

But as i mentioned in my second post, I think that the problem may be on our side of the router because my desktop works fine.

[BlaineSch]

It's odd your download speed is slower than your upload speed.

Are other wireless devices getting the same result or just yours?

[AIGuy]

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Are other wireless devices getting the same result or just yours?

I just tested it and yes actually, It seems that all wireless devices are slow. But it didn't used do be this way.

[BlaineSch]

Well we know where the problem is at least, if everything is connected to the same router, then that router is doing fine with ethernet and not wifi. Try resetting it, or switching it out with a different one. Hopefully somebody better at networking than me can help you out if that doesn't fix it.

[AIGuy]

reseting the router fixed it. Still be nice to know what was wrong but at least it works now. thanks!

[BlaineSch]

I fixed a hardware problem. This is a milestone for me. :cool:

[Alexander]

ISPs often do not employ deep packet inspection and shape bittorrent traffic as high bandwidth, low risk traffic (such as VoIP, but in that case they provide premium traffic rather than throttling), so basically you are safe if you used it, they would not throttle anything else unless it was for another reason.

Specific brands of routers can very well easily have faulty firmware, I know atleast two of my last wireless routers (Siemens, d-link if I recall) I had to replace or reset to factory settings because they misbehaved, your firmware likely caused the channel to drop packets for an unknown reason (bug, or interference), resetting your router would have caused it to reboot, and most importantly select the channel with the best signal/noise ratio (most routers do that), amung other things, rebooting will fix 90% of problems.

[Donovan]

Sorry I wasn't able to help haha, shows what I know about networking ;)