Jump to content

Problems with version 1.2.0 of easycontact

- - - - -

This topic has been archived. This means that you cannot reply to this topic.
5 replies to this topic

#1
aprox

aprox

    Newbie

  • Members
  • Pip
  • 5 posts
Hey,

I like the component, simple and straight forward for the intended usage. However, I seem to have a problem when using it and I read the sticky thread that others have had the same.

When filling out a complete form and pressing "submit" the following message appear in a dialogue box:

"Please make sure the form is complete and valid".

I would greatly appreciate support on this :-)

I use joomla 1.0.13 on a linux server. At the moment the joomla is configured to use a SMTP server for mail distribution.

I have not been able to figure out what this is, but feel free to test it yourself using our website http://pgsinternational.nl (please use the contact "PGS International webmaster" as a contact).

Regards
Rune

#2
Guest_Jordan_*

Guest_Jordan_*
  • Guests
I've sent you a PM.

#3
aravot

aravot

    Learning Programmer

  • Members
  • PipPipPip
  • 38 posts
I don't have that problem but would like to know the solution if it happens.

#4
Guest_Jordan_*

Guest_Jordan_*
  • Guests
I uninstalled and reinstalled the component. Upon reinstall it worked fine but I don't believe it was installed incorrectly. Aprox, you mentioned that your email didn't work and would be fixed yesterday. The script, I believe, was casting the alert at:

if ( !$email || !$text || ( JosIsValidEmail( $email ) == false ) ) {

This function is validating the email address and probably verifies using cname lookup. If this is true and your email didn't work then you could never verify and an alert would be cast.

#5
aprox

aprox

    Newbie

  • Members
  • Pip
  • 5 posts
ahh... ok, makes sense.
I fixed the email stuff over the weekend, so that might be the reason it now works :-)

I guess the suggestion from my point is to maybe change the error message for the email validation process. Might make it easier t debug in the future.

Thanks a lot for the support :-)

Aprox

#6
Guest_Jordan_*

Guest_Jordan_*
  • Guests
Very true. The current error message didn't exactly describe the problem accurately.