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"403 Forbidden" on Download

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7 replies to this topic

#1
drleper

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ionFiles version: 3.0a
Joomla version: 1.0.13
PHP Version: 5.2.3
Disabled PHP functions: show_source, system, shell_exec, passthru, exec, proc_open

Hi,

I just installed ionFiles, seems to work well (I can create files and cateogories etc), but when I go to download a file, I get a server error;

Quote

Forbidden
You don't have permission to access /components/com_ionfiles/download.php on this server.

Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.

Any clues?

#2
Guest_Jordan_*

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This seems to be a common problem with this version. Can you post a link to your download section?

#3
drleper

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Downloads here.

I use Artio SEF on my site, tried disabling it but no difference.

#4
drleper

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Hi,

Is there any movement on the permissions problem? Not trying to press, just wondering if I need to use a different download system on my site. Thanks!

#5
Guest_Jordan_*

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Can you create a temporary Admin user account and PM the information to me? Also, could you please install JoomlaXplorer in order for me to do testing?

We are unable to replicate this problem so we are still not sure what is causing it.

#6
drleper

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Jordan said:

Can you create a temporary Admin user account and PM the information to me? Also, could you please install JoomlaXplorer in order for me to do testing?

We are unable to replicate this problem so we are still not sure what is causing it.

Hi, I just tried using JoomlaXplorer, and when saving some files, I got the same error message! I found the answer here, apparently my host was using mod_security, and it was causing some problems. Putting;

SecFilterEngine Off


in my .htaccess file has fixed both ionFiles and JoomlaXplorer. Maybe this can help some other people too?

#7
drleper

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More info here about fixing the problem and keeping mod_security turned on.

#8
Guest_Jordan_*

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Excellent to hear drleper. I'm glad that the problem was solved and that it wasn't actually a ionFiles problem. Thank you for the update.