[Resolved] Blank documents in IE

[Monko]

Hello,

I've just downloaded and installed the newest version of ionfiles I could find, running the "check version" confirms it's the newest version.

Everything is working fine and the purpose of ionfiles for me is to hold a collection of word documents (.doc files). When viewing everything in Firefox it's perfect, however.

When I click on a file to view it in IE it just saves a blank word document, it keeps the name etc but there is no contents. I've got this in both ie 7 and ie 8.

Unfortunetly the website is internal at present so I can't supply a link but any further information you require can be supplied.

Thank you for your time and I hope we can get this resolved.

[Jordan]

Several things...

1) Does it do this in other browsers (Chrome, FireFox, etc)?
2) If so, are the links to the files correct?
3) Can you send me a sample DOC file to test with (if answer is yes to the two questions above)?

EDIT: You are running the BETA 3 release, not the stable, correct?

[Monko]

Hello, thank you for your reply.

I'm using "4.5.0 PB3 (last update on Aug 5, 2009)" downloaded from the joomla website.

1) It only does this in Internet Explorer (tried versions 7 and 8).

It works in Firefox 3.5 and Chrome 2 perfectly.

2) As it works in Firefox / Chrome I would assume the links are correct I have tried files with no spaces, all lower case (to be sure) etc and it's still the same.

3) I will try and work out how to send you one of the files



Edit: I have PM'd you a link to a file.

[Jordan]

It appears it is an error with the remoteFileSize function. In your homedir/components/com_ionfiles/models/classes replace ionFilesModelDownload.php with the attached file.

Alternatively, you can comment out line 542 of this file to correct the problem. Let me know if this resolves your problem.

[Monko]

That's fixed it! Thank you so much, I'm glad it wasn't something I'm doing wrong.

Once again, thank you.

- Monk

[Jordan]

Great! I'll include it in the next release. Thanks for reporting.